Last Updated: 08 December, 2025

Welcome to SEONUL (“we”, “us”, “our”). By accessing or purchasing from https://seonul.com, you agree to the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with any part of these terms, you must stop using our website immediately.

1. General Information

  • SEONUL is an online skincare brand offering premium skincare products.
  • By using our website, you confirm that you are at least 18 years old or purchasing under parental supervision.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Use of the Website

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to access unauthorized areas of the website
  • Interfere with website functionality or security
  • Upload harmful code, viruses, or malware

Any breach may result in termination of your access.

3. Product Information

  • We strive to display product descriptions, ingredients, and images as accurately as possible.
  • However, slight variations in packaging or appearance may occur.
  • SEONUL is not responsible for typographical errors or inaccuracies on the website.

4. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR).
  • We reserve the right to change prices at any time without notice.
  • Payments must be completed using accepted modes (UPI, Debit/Credit Card, Net Banking, Wallets, etc.).
  • For Cash on Delivery (if available), additional charges may apply.

5. Order Acceptance

We may refuse or cancel any order for reasons such as:

  • Suspected fraud
  • Incorrect pricing or product information
  • Limited product availability
  • Non-serviceable delivery location

If your payment is already processed for a cancelled order, you will receive a full refund.

6. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier delays
  • Natural events
  • Peak season load

SEONUL is not liable for external delays beyond our control.
Full details are available in our Shipping Policy.

7. Returns, Refunds & Exchanges

Returns or refunds are only accepted under specific conditions like damaged, defective, or incorrect products.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property Rights

  • All content on SEONUL, including logos, images, product descriptions, graphics, and website design, is owned by or licensed to us.
  • You may not copy, reproduce, modify, or distribute any content without written permission.

9. User Accounts

If you create an account:

You agree to:

  • Provide accurate and updated information
  • Keep your account credentials secure
  • Notify us immediately in case of unauthorized access

We are not responsible for loss due to compromised accounts.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

  • Their content
  • Their privacy practices
  • Any damage arising from accessing such links

Use them at your own discretion.

11. Limitation of Liability

SEONUL is not liable for:

  • Allergic reactions or side effects due to product misuse
  • Losses arising from improper use of the website
  • Delays in delivery or service interruptions
  • Any indirect, incidental, or consequential damages

Always perform a patch test before using skincare products.

12. Indemnification

You agree to indemnify and hold SEONUL harmless from any losses, damages, claims, or legal fees arising from:

  • Violation of these Terms
  • Misuse of our website
  • Infringement of third-party rights

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in [Your City/State — e.g., Delhi NCR].

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: support@seonul.com
🌐 Website: https://seonul.com